When you treat people right, word gets around.” With that principle driving everything we do, Salmon Arm GM is dedicated to providing the absolutely best customer service to their local and out-of-town clients. Located in the heart of the Shuswap in British Columbia, we are proud to BC. Our service area stretches from Kamloops to Revelstoke, from Sicamous to Armstrong, and all small towns in between. We sell and service all makes of cars throughout our entire region. With diverse product lines, we have the car, van, truck, SUV or crossover that fits your budget with the features you want. Our large selection of used vehicles in Salmon Arm includes many Certified Pre-Owned vehicles. Our skilled and knowledgeable shop technicians are well-trained on all vehicle makes. Our friendly parts staff will find the perfect way to customize your vehicle with genuine GM accessories.

Our Reviews

Here’s what our customers have to say

Salmon Arm GM
Based on 656 reviews
Salmon Arm GM
Based on 79 reviews
Great service.Can’t complain! Dustin was very helpful
I want to thank the Service team for all their efforts to rectify my transmission issue. Spencer was very compassionate and understanding as my Tran. Code would not go away after many attemps to rectify. But he and the Service team have not given up and now in contact with GM Canada they want to make it right. Thank you SAGM.Stay tuned for final review.Welcome back, Salmon Arm GM service was amazing. They pursued and found my electrical issue and repaired. Spencer was very compassionet and worked hard to rectify, going above and beyond to make me happy. Thank you again Team GM Salmon Arm.
Dealer is where my vehicle belongs for many reasons...
the service dept. was good Dustin got the sensor for the DEF in six days to get our SUV. back on the road. Ian Gray the dealer ship owner lent us a new SUV. and we had it for the week, we did not have to rent a car which was great.
The staff and technicians/mechanics are efficient, courteous and knowledgeable. I was impressed to see they draw attention by video to areas that may not always be visible to their clientele. Kudos 😊
Went to GM for my annual spring check up and they have a new truvideo which is fantastic as it shows your vehicles issues that need attention. As always Spenser was my service advisor and he kept me updated thru the process. I’ll give a shout out to him for always being attentive to my never ending questions!
Spencer is great, and they were finished in a timely fashion.Highly recommended, and the price is less than my previous dealer.
Hands down the best customer service I've had, not only with the dealership but overall in Salmon Arm, they sure do live up to Ian's radio ad "word gets around when you treat people right"... a special thanks to Betty for keeping an eye out for a good fit for our family of 6 and for Rod taking the extra time finding us exactly what we wanted and making it all happen...even if we had to test drive half the lot - thanks Ian!! Ps Thanks for the pepperoni and the belly laughs!
Excellent , professional experience with Salmon Arm GM and with Rod and Steve. I purchased this vehicle basically sight unseen and they answered all my questions promptly and clearly. They negotiated fairly with no hesitation. made sure I was fully informed on all terms and conditions and when I arrived at the Dealership from over 6 hours away they made sure I was promptly looked after and back on the road home with a minimum of fuss and delay. excellent experience and a credit to both gentlemen for making the process as easy as it was.
I have worked in the automotive industry for over 20 years. In fact, I worked in sales for a GM dealer and I can say that Salmon Arm GM is a great store. We were passing through town and needed an oil change. Not only did our truck go into the shop on time but the service advisor informed us that we needed some recalls done that they were happy to take care of while the truck was in the shop. Even with me working at a GM dealership, my truck would never have been through the shop in such a timely fashion . At Salmon Arm GM they got us through the shop in record time and we got a complimentary car wash too. The technician took a video walk around during the service to show us things they were doing and what needed to be addressed. Amazing service and Salmon Arm GM sets the standard they everyone else show strive to hit. Ian Gray is such a good guy and it reflects in his staff and his store. Great job everyone.
Excellent and prompt service. My new Silverado is great to drive. Salmon Arm GM stands behind their vehicles and service. It's good to see.
Great dealership very pleasant to deal with
I felt the numbers given, both for the trade in and the purchase, were reasonable and fair. This gained my confidence with the sales team. Darren came in on a day off to show me the vehicle which made it really easy for me to fit into my schedule. Darren is a friendly, personable, and direct salesperson and I appreciated that.
Great customer service and a fair price. Loving our new ride.
Low pressure sales
In town for the week and needed a last minute appointment today during the holiday season - amazing customer service from salesman Rob Thiessen, thank you!
The guys in the Lube center 5 star service as usual from Ian Gray's Dealership. Thank you
I had placed a concern on the reviews and it was very quickly looked into and resolved. Thank you
Spencer and the team went above and beyond to ensure the service I had requested was completed to my satisfaction. There was no upselling or trying to add anything I didn't ask for. Very happy with my experience.
Best car wash in town and I’ve tried them all. The Salmon Arm GM car wash is so thorough that it washes under the vehicle as you put through the wash getting all the winter road chemicals off the truck and then they used multiple cleaners on the exterior of the truck and then finally air blowing all the water off with extremely little residue left over. I keep returning to their wash.
Spoke with Ryan about an emergency tire repair (we were travelling with an RV) and he bent over backwards to help us out!He got us a replacement tire quickly and dropped everything to install it immediately when we showed up.Awesome service!!!
A great GM dealership Jim Klettke is the guy that makes the Service Department run so smoothly.
Excellent service
Shortly after leaving Scotch Creek pulling our 5th Wheel, only 2 days prior the fire evacuation order, our Chev Duramax Diesel lost power and the check engine light came on. We managed to get into Salmon Arm on our way to Calgary and found no other repair shops willing to look at our problem immediately. Serendipity came when late in the day we found Salmon Arm GM dealership on the East End and managed to talk with Michelle Shannik, Service Agent who put us at ease that they could look at the problem the next morning. In the meantime we could park the trailer in their adjacent lot. Next to the #1, the sleep wasn't great, but our relief sure was, especially considering that this could have happened through the Rogers Pass. The mechanics were a bit delayed but Michelle had accurately diagnosed the issue as a problem with the Mass Air Filter Sensor. She waived the diagnosis fee when it came time to pay. When does that ever happen? We are so grateful for how we were treated that we will consider buying from this dealership on our next purchase and having any required servicing done if we are in the area.
Ian, Rod and Karen did a great job from the start of the order process to the final delivery. Awesome service!
In the 40 yrs of owning vehicles I have never made a mistake that has cost me so much and the icing on the cake was the worst experience in my 40 yrs of how a dealership treated me . The job I got done was off warranty and I gave them specific instructions on how I wanted the job done . Not only did they not followed them they made the situation much much worse . I was lied to mislead and parts where broke then lied about none of my instructions where written down and the actually did pretty much everything to sabotage my truck as they could . I know there r good ppl there but the situation I was in they only worried about themselves. I would recommend highly that if u r getting work done there to check the work order before they can proceed and all used parts be looked at before discarded . I’m not sure how I go from here but further investigation is required and maybe even legal action may have to proceed. I like shopping local but not sure how I proceed from here
Buying the right vehicle is challenging at the best of times, but throw in a pandemic, now that really makes it challenging! We talked to Ian and his team and they made it happen. Our timeline for purchase and delivery was discussed and we were updated weekly on the progress of our vehicles arrival. The hours that were spent with Ian and the team choosing options and configuring the build were invaluable. Absolutely everything we wanted in a truck was delivered as promised. The purchase was stress free and the price was more than fair. We would highly recommend that you speak to Ian and his team at Salmon Arm GM before you look anywhere else.
Thanks Ian! ,
Randi & Jo
First time dealing with Salmon Arm GM yesterday. Spencer and his co workers were very pleasant to deal with. So friendly and helpful. Will definitely be back. 😎
Salmon Arm GM is top notch. Very easy to deal with cuz they’re very friendly, courteous, honest, knowledgeable and just all around good people.
very helpful staff, your Service advisors are very informative and always smiling... well done Ian....Five Stars.
Ian Gray went above and beyond when we had an issue with our new purchase. He did everything to make the situation right!! We purchased two new vehicles in 2021 from Ian Gray GM and had wonderful experience with the sales team and financing dept. looking forward to continuing our relationship for many years to come.
Prompt and convenient service
amazing salesman
went above and beyond!
really appreciated their straight forwardness, and honesty.
would 100% recommend to a friend!
From out of town on vacation had a brake issue on the truck. Dealer was excellent in getting me in and out and working with me including arranging a rental car. Good mechanical diagnosis traced the problem to a recall. Awesome service and a car wash included! Highly recommend!
Salmon Arm GM made buying a vehicle an absolute joy! The staff and service was amazing!! I strongly recommend Salmon Arm GM if you are looking for a vehicle. You will love the experience.
Had an excellent experience at Salmon Arm GM yesterday. Darren really took the time to listen to what I was looking for. The whole process was very easy and fun.
Thanks to Darren for all his extra work for our 2021 Blazer
Quick Lube work on our 2019 GMC Diesel Terrain Nov 27 was quick and efficient. Employee very conscientious. Pleasurable to walk around show room.
Very accommodating staff!
Took my truck in to get remote start installed. Chandler and Bruce made sure everything was easy and I couldn’t be happier. Thanks guys.
Great customer service.....helped me find just the right car
Would like to thank the service department for the job well done on the re alignment of my front bumper and to Myron for taking time to pickup and return my truck Thanks job well done. I will return
It is a great place to buy a no pressure vehicle. They went above and beyond with their service and sales
The service department has gone through a transformation and resulting in a customer friendly, dedicated, results oriented group dealing with the customers.well done!
I have been a client of Ian Gray's Salmon Arm GM for several years. I have always been treated very well by all the staff and always received prompt and efficient service. I have no problem at all in recommending them to anyone. A great place.
Great service sales and services