WELCOME TO SALMON ARM GM

When you treat people right, word gets around.” With that principle driving everything we do, Salmon Arm GM is dedicated to providing the absolutely best customer service to their local and out-of-town clients. Located in the heart of the Shuswap in British Columbia, we are proud to BC. Our service area stretches from Kamloops to Revelstoke, from Sicamous to Armstrong, and all small towns in between. We sell and service all makes of cars throughout our entire region. With diverse product lines, we have the car, van, truck, SUV or crossover that fits your budget with the features you want. Our large selection of used vehicles in Salmon Arm includes many Certified Pre-Owned vehicles. Our skilled and knowledgeable shop technicians are well-trained on all vehicle makes. Our friendly parts staff will find the perfect way to customize your vehicle with genuine GM accessories.

Our Reviews

Here’s what our customers have to say

Salmon Arm GM
4.7
Based on 639 reviews
Salmon Arm GM
4.5
Based on 76 reviews
I have worked in the automotive industry for over 20 years. In fact, I worked in sales for a GM dealer and I can say that Salmon Arm GM is a great store. We were passing through town and needed an oil change. Not only did our truck go into the shop on time but the service advisor informed us that we needed some recalls done that they were happy to take care of while the truck was in the shop. Even with me working at a GM dealership, my truck would never have been through the shop in such a timely fashion . At Salmon Arm GM they got us through the shop in record time and we got a complimentary car wash too. The technician took a video walk around during the service to show us things they were doing and what needed to be addressed. Amazing service and Salmon Arm GM sets the standard they everyone else show strive to hit. Ian Gray is such a good guy and it reflects in his staff and his store. Great job everyone.
Excellent and prompt service. My new Silverado is great to drive. Salmon Arm GM stands behind their vehicles and service. It's good to see.
Great dealership very pleasant to deal with
I felt the numbers given, both for the trade in and the purchase, were reasonable and fair. This gained my confidence with the sales team. Darren came in on a day off to show me the vehicle which made it really easy for me to fit into my schedule. Darren is a friendly, personable, and direct salesperson and I appreciated that.
Great customer service and a fair price. Loving our new ride.
Low pressure sales
In town for the week and needed a last minute appointment today during the holiday season - amazing customer service from salesman Rob Thiessen, thank you!
The guys in the Lube center 5 star service as usual from Ian Gray's Dealership. Thank you
I had placed a concern on the reviews and it was very quickly looked into and resolved. Thank you
Spencer and the team went above and beyond to ensure the service I had requested was completed to my satisfaction. There was no upselling or trying to add anything I didn't ask for. Very happy with my experience.
Best car wash in town and I’ve tried them all. The Salmon Arm GM car wash is so thorough that it washes under the vehicle as you put through the wash getting all the winter road chemicals off the truck and then they used multiple cleaners on the exterior of the truck and then finally air blowing all the water off with extremely little residue left over. I keep returning to their wash.
Spoke with Ryan about an emergency tire repair (we were travelling with an RV) and he bent over backwards to help us out!He got us a replacement tire quickly and dropped everything to install it immediately when we showed up.Awesome service!!!
A great GM dealership Jim Klettke is the guy that makes the Service Department run so smoothly.
Excellent service
Shortly after leaving Scotch Creek pulling our 5th Wheel, only 2 days prior the fire evacuation order, our Chev Duramax Diesel lost power and the check engine light came on. We managed to get into Salmon Arm on our way to Calgary and found no other repair shops willing to look at our problem immediately. Serendipity came when late in the day we found Salmon Arm GM dealership on the East End and managed to talk with Michelle Shannik, Service Agent who put us at ease that they could look at the problem the next morning. In the meantime we could park the trailer in their adjacent lot. Next to the #1, the sleep wasn't great, but our relief sure was, especially considering that this could have happened through the Rogers Pass. The mechanics were a bit delayed but Michelle had accurately diagnosed the issue as a problem with the Mass Air Filter Sensor. She waived the diagnosis fee when it came time to pay. When does that ever happen? We are so grateful for how we were treated that we will consider buying from this dealership on our next purchase and having any required servicing done if we are in the area.
Ian, Rod and Karen did a great job from the start of the order process to the final delivery. Awesome service!
In the 40 yrs of owning vehicles I have never made a mistake that has cost me so much and the icing on the cake was the worst experience in my 40 yrs of how a dealership treated me . The job I got done was off warranty and I gave them specific instructions on how I wanted the job done . Not only did they not followed them they made the situation much much worse . I was lied to mislead and parts where broke then lied about none of my instructions where written down and the actually did pretty much everything to sabotage my truck as they could . I know there r good ppl there but the situation I was in they only worried about themselves. I would recommend highly that if u r getting work done there to check the work order before they can proceed and all used parts be looked at before discarded . I’m not sure how I go from here but further investigation is required and maybe even legal action may have to proceed. I like shopping local but not sure how I proceed from here
I was happy to get in on time and have the services needed completed within an hour. On time. Great service!!
Helped me patiently find what i wanted
I can’t say enough about this place. I got a flat tire on the Friday night of the August long weekend called them Saturday morning and they had tires and a way to put them on for me right away. I arrived at 9:30 and was on my way by1045. The quick lube guys were amazing. I am so thankful my long weekend was spent with my bestie not trying to find tires and make it home to PG in time for work on Monday. Thank you 🤘🏻
Salmon arm GM has one of there best service reps. I have had the pleasure of being served by SPENCER KEATING
We were traveling though Salmon Arm on our way from Calgary to Vancouver when our Tesla got a hole in one of the tires and was losing pressure fast. We called up GM just minutes before closing and they welcomed us into the shop, staying 45 min overtime to repair our tire and get us safely back on the road. Spencer was so gracious and welcoming and made us feel like we were not inconveniencing them in the least and Mike did a great job on the repair. They offered us drinks and restrooms and good conversation while we waited. We are so grateful for the fast and friendly service!
Everyone was absolutely fantastic to deal with. hands down the best customer service I have ever experienced!! From the entire team!
Grateful for Ian and his awesome team. We found them to be honest, kind and reliable. Having unexplainable car issues while 7 months pregnant isn’t the best situation to be stuck in but they took care of us.I would definitely recommend their service and when the time comes we will be shopping here for a new vehicle.Thank you!
We just purchased our 3rd vehicle from Ian Gray's Salmon Arm GM and we couldn't be happier! Not only is the SUV amazing! But for us, working with this particular dealership has been the best experience! Right from the get-go we were treated with kindness by their amazing sales staff (Darren Hickson is our guy!). Not only were we shocked when he listened to everything we were looking for, but it was like being there with a friend, not a pushy sales rep. So when it came time to buy our daughter's first vehicle last year, we trusted them 100%. We told Darren our safety concerns and everything we were looking for, keeping in mind this was a first vehicle for them so we just wanted something simple, and he delivered! We've now just purchased our 3rd vehicle and we can't even begin to fully express how kind the entire team at Ian Gray's has been! They truly make us feel like family EVERY time we go in, whether it's routine maintenance on a current vehicle, or shopping for a new one, they always make our experience relaxed and fun! Kaitie in the finance department is literally pure sunshine! She takes the time to answer all of our questions about warranties and upgrades, never pushes us into a package if we don't want them, but always helps us decide if something is right for us. While Darren might be our go-to sales guy, Rod always takes the time to come say hi to us when we come in! All if the staff in the service department are equally wonderful to deal with! When my Dad finally decided he was in need of a new truck, he was hesitant to come with us to Ian Gray's only because he's always been loyal to a different brand (not wanting to throw anyone under the bus here, lol) but we said just go to Ian Gray's, meet the staff, see what they have, you just never know. And it was the staff that 100% sold him because even though he was a 1st time customer, he was treated with handshakes, smiles and a feeling of family right away! Once again, Darren took the time to listen to his needs and by the end of afternoon Dad went from 'window shopping' to purchasing his new truck, and he loves it! This dealership is more than just somewhere to buy a vehicle, it really IS that place where they treat you like family and they always do their best to make sure you're happy with everything! Words really can't describe how lucky we feel to have found them. We look forward to being forever-clients!
Happiest gal here.. Rod and everyone at GM salmon arm made dreams come true for me. I can’t say enough about service, treatment, and follow up. These guys are absolutely amazing and I can’t stop smiling with my new vehicle.I was so comfortable talking to everyone there, all questions answered.. this was easy breezy. Thank you guys so much.I am so so happy :)
I came here after moving from ontario, my home dealership treated me like garbage and was not helpful at all. After coming here i was able to make progress and offered a deal to help me fix my truck without paying as much as I would have since my dealership didnt help me within my warranty. I highly suggest this place!
Road tripping to the coast heard a sound on the front end. Went to see if the service bay was open. Was not open Saturday. Went to ask the guys in the quick lube for directions to a possible garage open on the weekend. They looked over the vehicle right away and fixed the issue. Loose lugnuts apparently. Great friendly guys best experience ever.
Ian, Rod, Garick and Karen were so incredibly knowledgeable when we stopped by the dealership last weekend! We were greeted by Garick, who not only welcomed us with a big smile and hearty handshake, he also went the extra mile to greet our dogs, who came along for the ride, and he even invited the dogs into the dealership, where our precious fur babies were welcomed and spoiled by the ENTIRE staff!! We were treated by everyone as if we were life long friends. The kindness shown to us was very genuine and sincere! There was ZERO stress, obligation or aggressive sales pitches made! My husband described this as, "the absolute BEST automotive shopping experience of my life", and I totally agree! The staff not only showered our pups with so much kindess, they also offered to watch Cooper and Dakota so that my husband and I were able to test drive the car together! This entire experience was beyond exceptional from the moment we arrived until the moment we left! I wish I could give them 10 Stars instead of just five! I highly recommend this wonderful dealership, and so does my husband and our dogs... LOL...🐾 🐾! This is a family friendly, pet friendly dealership that prides itself on being a business where integrity trumps money! This is definitely not a "one and done" deal company... We will always go back to Salmon Arm GM for all our automotive needs, and I guarantee you, we're definitely NOT the only ones who feel this way! Thanks for making my husband's #1 bucket list come true, Salmon Arm GM!!! ❤️
Good up front honest staff in all departments. Pleasure working with them in purchasing a new vehicle.
I have had my wife's vehicle in to service and my Silverado recently and the service from everyone was first class all the way. I used Quick Lube and was pleased with the process. In the main shop Chandler's team welcomed me and far exceeded my expectations. Plus the Technician Jon went above and beyond, Thank-you Jon.
Buying the right vehicle is challenging at the best of times, but throw in a pandemic, now that really makes it challenging! We talked to Ian and his team and they made it happen. Our timeline for purchase and delivery was discussed and we were updated weekly on the progress of our vehicles arrival. The hours that were spent with Ian and the team choosing options and configuring the build were invaluable. Absolutely everything we wanted in a truck was delivered as promised. The purchase was stress free and the price was more than fair. We would highly recommend that you speak to Ian and his team at Salmon Arm GM before you look anywhere else.
Thanks Ian! ,
Randi & Jo
First time dealing with Salmon Arm GM yesterday. Spencer and his co workers were very pleasant to deal with. So friendly and helpful. Will definitely be back. 😎
Salmon Arm GM is top notch. Very easy to deal with cuz they’re very friendly, courteous, honest, knowledgeable and just all around good people.
very helpful staff, your Service advisors are very informative and always smiling... well done Ian....Five Stars.
Ian Gray went above and beyond when we had an issue with our new purchase. He did everything to make the situation right!! We purchased two new vehicles in 2021 from Ian Gray GM and had wonderful experience with the sales team and financing dept. looking forward to continuing our relationship for many years to come.
Prompt and convenient service
amazing salesman
went above and beyond!
really appreciated their straight forwardness, and honesty.
would 100% recommend to a friend!
From out of town on vacation had a brake issue on the truck. Dealer was excellent in getting me in and out and working with me including arranging a rental car. Good mechanical diagnosis traced the problem to a recall. Awesome service and a car wash included! Highly recommend!
Salmon Arm GM made buying a vehicle an absolute joy! The staff and service was amazing!! I strongly recommend Salmon Arm GM if you are looking for a vehicle. You will love the experience.
Had an excellent experience at Salmon Arm GM yesterday. Darren really took the time to listen to what I was looking for. The whole process was very easy and fun.
Thanks to Darren for all his extra work for our 2021 Blazer
Quick Lube work on our 2019 GMC Diesel Terrain Nov 27 was quick and efficient. Employee very conscientious. Pleasurable to walk around show room.
Very accommodating staff!
Took my truck in to get remote start installed. Chandler and Bruce made sure everything was easy and I couldn’t be happier. Thanks guys.
Great customer service.....helped me find just the right car
Would like to thank the service department for the job well done on the re alignment of my front bumper and to Myron for taking time to pickup and return my truck Thanks job well done. I will return
It is a great place to buy a no pressure vehicle. They went above and beyond with their service and sales
The service department has gone through a transformation and resulting in a customer friendly, dedicated, results oriented group dealing with the customers.well done!
I have been a client of Ian Gray's Salmon Arm GM for several years. I have always been treated very well by all the staff and always received prompt and efficient service. I have no problem at all in recommending them to anyone. A great place.
Great service sales and services
We bought our car @ SA GM and have been extremely happy.. with it. We have also had excellent service anytime we have taken it to them. Would recommend them to anyone.
js_loader
DID YOU KNOW THAT SALMON ARM GM IS THE MOST TRUSTED CAR DEALERSHIP IN SALMON ARM, BC?