About Bannister GM Salmon Arm

“When you treat people right, word gets around.” With that principle driving everything we do, Bannister GM Salmon Arm is dedicated to providing the absolutely best customer service to their local and out-of-town clients. Located in the heart of the Shuswap in British Columbia, we are proud to BC. Our service area stretches from Kamloops to Revelstoke, from Sicamous to Armstrong, and all small towns in between.

We sell and service all makes of cars throughout our entire region. With diverse product lines, we have the car, van, truck, SUV or crossover that fits your budget with the features you want. Our large selection of used vehicles in Salmon Arm includes many Certified Pre-Owned vehicles. Our skilled and knowledgeable shop technicians are well-trained on all vehicle makes. Our friendly parts staff will find the perfect way to customize your vehicle with genuine GM accessories.

Whether you are a sales, service, parts, or Quick Lube client, your absolute satisfaction is crucial to our success. For us at Bannister GM Salmon Arm, completely satisfied is more than a slogan.

Hours of Operation :

Sales

Monday - Saturday

8:00am - 5:00pm

Sunday

Closed

Service

Monday - Friday

7:30am - 5:30pm

Saturday

8:00am - 4:00pm

Sunday

Closed

our reviews

Salmon Arm GM
4.7
Based on 663 reviews
Salmon Arm GM
4.5
Based on 80 reviews
Great customer service. I enjoyed the coffee while I was there waiting for my car.
Awesome service and they called me back to give me a rebate cheque. $125.00 amazing!
Great service.Can’t complain! Dustin was very helpful
I want to thank the Service team for all their efforts to rectify my transmission issue. Spencer was very compassionate and understanding as my Tran. Code would not go away after many attemps to rectify. But he and the Service team have not given up and now in contact with GM Canada they want to make it right. Thank you SAGM.Stay tuned for final review.Welcome back, Salmon Arm GM service was amazing. They pursued and found my electrical issue and repaired. Spencer was very compassionet and worked hard to rectify, going above and beyond to make me happy. Thank you again Team GM Salmon Arm.
Dealer is where my vehicle belongs for many reasons...
The staff and technicians/mechanics are efficient, courteous and knowledgeable. I was impressed to see they draw attention by video to areas that may not always be visible to their clientele. Kudos 😊
Went to GM for my annual spring check up and they have a new truvideo which is fantastic as it shows your vehicles issues that need attention. As always Spenser was my service advisor and he kept me updated thru the process. I’ll give a shout out to him for always being attentive to my never ending questions!
Spencer is great, and they were finished in a timely fashion.Highly recommended, and the price is less than my previous dealer.
Hands down the best customer service I've had, not only with the dealership but overall in Salmon Arm, they sure do live up to Ian's radio ad "word gets around when you treat people right"... a special thanks to Betty for keeping an eye out for a good fit for our family of 6 and for Rod taking the extra time finding us exactly what we wanted and making it all happen...even if we had to test drive half the lot - thanks Ian!! Ps Thanks for the pepperoni and the belly laughs!
Excellent , professional experience with Salmon Arm GM and with Rod and Steve. I purchased this vehicle basically sight unseen and they answered all my questions promptly and clearly. They negotiated fairly with no hesitation. made sure I was fully informed on all terms and conditions and when I arrived at the Dealership from over 6 hours away they made sure I was promptly looked after and back on the road home with a minimum of fuss and delay. excellent experience and a credit to both gentlemen for making the process as easy as it was.
I have worked in the automotive industry for over 20 years. In fact, I worked in sales for a GM dealer and I can say that Salmon Arm GM is a great store. We were passing through town and needed an oil change. Not only did our truck go into the shop on time but the service advisor informed us that we needed some recalls done that they were happy to take care of while the truck was in the shop. Even with me working at a GM dealership, my truck would never have been through the shop in such a timely fashion . At Salmon Arm GM they got us through the shop in record time and we got a complimentary car wash too. The technician took a video walk around during the service to show us things they were doing and what needed to be addressed. Amazing service and Salmon Arm GM sets the standard they everyone else show strive to hit. Ian Gray is such a good guy and it reflects in his staff and his store. Great job everyone.
Excellent and prompt service. My new Silverado is great to drive. Salmon Arm GM stands behind their vehicles and service. It's good to see.
Great dealership very pleasant to deal with
I felt the numbers given, both for the trade in and the purchase, were reasonable and fair. This gained my confidence with the sales team. Darren came in on a day off to show me the vehicle which made it really easy for me to fit into my schedule. Darren is a friendly, personable, and direct salesperson and I appreciated that.
Great customer service and a fair price. Loving our new ride.
Low pressure sales
In town for the week and needed a last minute appointment today during the holiday season - amazing customer service from salesman Rob Thiessen, thank you!
The guys in the Lube center 5 star service as usual from Ian Gray's Dealership. Thank you
I had placed a concern on the reviews and it was very quickly looked into and resolved. Thank you
Spencer and the team went above and beyond to ensure the service I had requested was completed to my satisfaction. There was no upselling or trying to add anything I didn't ask for. Very happy with my experience.
Best car wash in town and I’ve tried them all. The Salmon Arm GM car wash is so thorough that it washes under the vehicle as you put through the wash getting all the winter road chemicals off the truck and then they used multiple cleaners on the exterior of the truck and then finally air blowing all the water off with extremely little residue left over. I keep returning to their wash.
Spoke with Ryan about an emergency tire repair (we were travelling with an RV) and he bent over backwards to help us out!He got us a replacement tire quickly and dropped everything to install it immediately when we showed up.Awesome service!!!
A great GM dealership Jim Klettke is the guy that makes the Service Department run so smoothly.
Excellent service
Buying the right vehicle is challenging at the best of times, but throw in a pandemic, now that really makes it challenging! We talked to Ian and his team and they made it happen. Our timeline for purchase and delivery was discussed and we were updated weekly on the progress of our vehicles arrival. The hours that were spent with Ian and the team choosing options and configuring the build were invaluable. Absolutely everything we wanted in a truck was delivered as promised. The purchase was stress free and the price was more than fair. We would highly recommend that you speak to Ian and his team at Salmon Arm GM before you look anywhere else.
Thanks Ian! ,
Randi & Jo
First time dealing with Salmon Arm GM yesterday. Spencer and his co workers were very pleasant to deal with. So friendly and helpful. Will definitely be back. 😎
Salmon Arm GM is top notch. Very easy to deal with cuz they’re very friendly, courteous, honest, knowledgeable and just all around good people.
very helpful staff, your Service advisors are very informative and always smiling... well done Ian....Five Stars.
Ian Gray went above and beyond when we had an issue with our new purchase. He did everything to make the situation right!! We purchased two new vehicles in 2021 from Ian Gray GM and had wonderful experience with the sales team and financing dept. looking forward to continuing our relationship for many years to come.
Prompt and convenient service
amazing salesman
went above and beyond!
really appreciated their straight forwardness, and honesty.
would 100% recommend to a friend!
From out of town on vacation had a brake issue on the truck. Dealer was excellent in getting me in and out and working with me including arranging a rental car. Good mechanical diagnosis traced the problem to a recall. Awesome service and a car wash included! Highly recommend!
Salmon Arm GM made buying a vehicle an absolute joy! The staff and service was amazing!! I strongly recommend Salmon Arm GM if you are looking for a vehicle. You will love the experience.
Had an excellent experience at Salmon Arm GM yesterday. Darren really took the time to listen to what I was looking for. The whole process was very easy and fun.
Thanks to Darren for all his extra work for our 2021 Blazer
Quick Lube work on our 2019 GMC Diesel Terrain Nov 27 was quick and efficient. Employee very conscientious. Pleasurable to walk around show room.
Very accommodating staff!
Took my truck in to get remote start installed. Chandler and Bruce made sure everything was easy and I couldn’t be happier. Thanks guys.
Great customer service.....helped me find just the right car
Would like to thank the service department for the job well done on the re alignment of my front bumper and to Myron for taking time to pickup and return my truck Thanks job well done. I will return
It is a great place to buy a no pressure vehicle. They went above and beyond with their service and sales
The service department has gone through a transformation and resulting in a customer friendly, dedicated, results oriented group dealing with the customers.well done!
I have been a client of Ian Gray's Salmon Arm GM for several years. I have always been treated very well by all the staff and always received prompt and efficient service. I have no problem at all in recommending them to anyone. A great place.
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A Proud Member of
the Bannister Automotive Group

the Bannister Automotive Group

BANNISTER AUTOMOTIVE GROUP IS A FAMILY BUSINESS WITH FAMILY VALUES

For over forty years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. With stores in the Okanagan Valley, Thompson-Nicola region, Columbia-Shuswap, Peace Region, Yellowhead County, Edmonton Metropolitan Region, and the Fraser Valley, Bannister Automotive Group continues to lead our local communities in sales, customer service, and charitable initiatives. 

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over nine hundred people in two provinces that has had a consistent message: we are a family business with family values.

BANNISTER AUTOMOTIVE GROUP IS A FAMILY BUSINESS WITH FAMILY VALUES

For over forty years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. With stores in the Okanagan Valley, Thompson-Nicola region, Columbia-Shuswap, Peace Region, Yellowhead County, Edmonton Metropolitan Region, and the Fraser Valley, Bannister Automotive Group continues to lead our local communities in sales, customer service, and charitable initiatives. 

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over nine hundred people in two provinces that has had a consistent message: we are a family business with family values.

THE BANNISTER STORY

Lyn Bannister attended the University of Denver on a hockey scholarship where he received his Bachelor of Physical Education, followed by a Master of Education from the University of Minnesota and went on to pursue a ten year career in education and coaching hockey.

With Lyn’s entrepreneurial spirit and a supportive wife, Joanne, Lyn left his education career in 1975. In 1979 they moved to Barrhead, Alberta where they primarily raised their three children, Mark, Chad and Mary-Jo. It was in Barrhead that Lyn and Joanne had the opportunity to purchase the GM store, Lyn Bannister Pontiac Buick, with the financial backing of Motors Holding, a division of General Motors.

In 1990 Lyn and Joanne sold their store in Barrhead and moved to the Okanagan and purchased Bannister GM Vernon.

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over 650 people in two provinces that has had a consistent message: we are a family business with family values.

In 1996 Lyn was honoured with the McLean’s Magazine Dealer of Excellence Award for the province of BC, recognizing the best new car dealers across Canada. Lyn has served on numerous boards in the automotive industry, locally, provincially and nationally.

All three children have taken post-secondary education in business and the automotive industry. Mark and Mary-Jo attended the Canadian Automotive Institute in Barrie, ON and transferred to Northwood University in West Palm Beach, FL for their final year where they obtained their Bachelor of Business Administration, Automotive Marketing. Chad attended Camrose Lutheran College, now Augustana University, where he obtained his Bachelor of Economics, followed by a Bachelor of Commerce degree from the University of Alberta in Edmonton. Upon graduation he enrolled in the three year CA program with KPMG. Both Chad and Mary-Jo have taken the dealer academy training program through NADA. (The US based National Automotive Dealer Association.)

What started out as Lyn and Joanne working in the business for 20 years has truly become a family business.

Our Locations

Bannister GM Salmon Arm